Category: Fulfilment

  • Job satisfaction

    Isn’t it nice to receive good service? A while ago I bought a vacuum cleaner, but had to return it because of a faulty part. I half expected to have to argue my case, but was delighted to find the shop assistants both pleasant and helpful. Rather than return the whole vacuum cleaner to the […]

  • Don’t give up

    A reader wanted to share this story: Some time after Frank got home from busking at the farmer’s market, he noticed that his glasses had fallen out of his pocket. He searched everywhere at home, without success. With prompting from his wife he decided to go back and look where he’d been busking. Sure enough, […]

  • Happiness and altruism go hand in hand

    It was good to see people getting together in the spirit of giving, during the Telethon this weekend. There’s no doubt that doing something nice for somebody else makes you feel good. In fact, the pleasure seems to last even longer than doing something nice for yourself. Research has shown time and again that happiness […]